Everything Rises and Falls on leadership.
The role of leadership is indispensable to the growth and well-being of Business/Organization.
No Organization can rise above the effectiveness and efficiency of top management, as they set the pace for organization.
Leadership in respective of the levels, establish the strategic directions, processes, quality policies and objectives of the organization, including providing resources necessary to achieve quality objectives and creating conditions under which people can engage in achieving the objectives of the organization.
Top management must demonstrate leadership and commitment, establish and communicate a quality policy, ensure responsibilities and authorities are assigned, communicated and understood.