What is ISO 9001?

ISO Quality Management System

As an international standard, ISO 9001 set down the requirements for organizations that want to guarantee and maintain continual improvement and meet customers’ needs.

ISO 9001 was specifically designed as a pattern to show organizations of all sizes and industries as it provides a firm customer focus, while involving top management in its application.

it ensures delivery of qualitative goods and services, which subsequently leads to customer satisfaction. The implementation of a Quality Management System is a strategic decision for organizations that aspire to improve and maintain their overall performance and provide a strong basis for sustainable development initiatives. The standard assists organizations and/or professionals to plan processes, interactions and have a risk-based thinking which guarantees consistency in quality, and begets other wonderful benefits as well.

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